Terms and Conditions

By using this website you consent to the terms and conditions set out below.

Disclaimer

Whilst reasonable care is taken to ensure that the information contained on this website is accurate, we cannot guarantee its accuracy and we reserve the right to change the information on this website.

Ilanga provides this website on an ‘as is’ basis and makes no representations or warranties of any kind with respect to this website or the content contained on it (including any text, graphics, advertisements, links or other item) and disclaims all such representations and warranties. In addition, neither we nor any other contributor to this website make any representation or gives any warranty, condition, undertaking or term either express or implied as to the condition, quality, performance, accuracy, suitability, fitness for purpose, completeness, or freedom from viruses of the content contained on this website or that such content will be accurate, up to date, uninterrupted or error free.

Nothing on this website shall be regarded or taken as financial advice.

Indemnity

YOU ACKNOWLEDGE THAT YOU ARE SOLELY RESPONSIBLE FOR THE USE TO WHICH YOU PUT THIS WEBSITE AND ALL THE RESULTS AND INFORMATION YOU OBTAIN FROM IT AND THAT ALL WARRANTIES, CONDITIONS, UNDERTAKINGS, REPRESENTATIONS AND TERMS WHETHER EXPRESSED OR IMPLIED, STATUTORY OR OTHERWISE ARE HEREBY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW.

Save in respect of liability for death or personal injury arising out of negligence or for fraudulent misrepresentation, we and all contributors to this website hereby disclaim to the fullest extent permitted by law all liability for any loss or damage including any consequential or indirect loss or damage incurred by you, whether arising in tort, contract or otherwise, and arising out of or in relation to or in connection with your access to or use of or inability to use this website.

Copyright and trade marks

Save in respect of liability for death or personal injury arising out of negligence or for fraudulent misrepresentation, we and all contributors to this website hereby disclaim to the fullest extent permitted by law all liability for any loss or damage including any consequential or indirect loss or damage incurred by you, whether arising in tort, contract or otherwise, and arising out of or in relation to or in connection with your access to or use of or inability to use this website.

Ilanga Property UK Limited, and the Ilanga logos are trade marks registered in the name of Ilanga in the UK and other parts of the world. Reproduction of these trade marks other than in order to view this website is prohibited.

Interruptions and omissions in this service

Whilst we take every care to ensure that the standard of this website remains high and to maintain the continuity of it, the Internet is not always a stable medium, and errors, omissions, interruptions of service and delays may occur at any time. As a result, we do not accept any ongoing obligation or responsibility to operate this website (or any particular part of it).

Invalidity

If any part of our terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

Links

This website contains links to third party websites over which Ilanga has no control. Ilanga assumes no responsibility for the content of third party websites or for any losses which may arise out of use of a third party website. The presence of a link to a third party does not necessarily mean that Ilanga endorses that site or has any association with the proprietor of that website.

Governing Law

These terms and conditions and your use of this website are governed exclusively by English law.

Regulation

Ilanga Property UK Limited is regulated by the Financial Services Authority.

Ilanga Property UK Limited is a member of the HomeLet Professional Indemnity Insurance who are regulated to the General Insurance Standards Council (GISC) designed for the protection of consumers.

Should you have any reason for complaint with Ilanga Property UK Limited please telephone +44 (0) 1279 759077 or email ilanga@btinternet.com

Data Protection Act 1998 (the “Act”)

Ilanga Property UK Limited take the security and privacy of those of its contacts about which it holds personal information extremely seriously. Ilanga follows strict security procedures in the storage and disclosure of personal information given to us in order to prevent unauthorised access.

Personal data is held on our contacts and administration database either because of work we have undertaken or are currently engaged in, or because our clients have indicated that they would be interested in receiving material from us about our business and services. To that end we hold client contact details and the history of our client relationship. This allows us to manage our client relationships effectively and target items of interest so that clients do not receive unwanted material through the post.

In accordance with their rights under the Act, clients may request the amendment of the personal information held or to cease receiving direct marketing materials. Ilanga does not sell, rent or deal in the personal information we hold. Information may, in the ordinary course of business, move between different companies in Ilanga or to our contractors, which may involve the transfer of data outside the European Economic Area.

PRIVACY POLICY

Ilanga is a trading name of Ilanga Property UK Limited. Ilanga is committed to ensuring that your privacy is protected. This Privacy Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

The information we collect and how we use it:

When you register with our website in order to receive our research reports we need to know your name, email address and contact telephone numbers, sectors in which you are interested and geographic regions of interest.

We gather this information to allow us to process your registration and provide you with the research reports requested by you.

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, email or telephone to ask you for your feedback and comments on our services.

On registration you may have indicated that you were happy to be contacted by our group companies with information about special features of our website or any other service or products which we think may be of interest to you. If you no longer wish to receive this information, please send an email message stating this to ilanga@btinternet.com. You may also have elected to receive information from third parties which we think may be of interest to you. If you would rather not receive this information, please send an email stating this to ilanga@btinternet.com. Cookies are small files of information that save and retrieve information about your visit. We only use Session cookies which are temporary cookies that are stored in your computers memory and are deleted once you close your browser or after a period of inactivity, usually 20 minutes by default.

How we protect your information

The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.

Ilanga takes the security and privacy of its customers' personal information extremely seriously. We have strict internal procedures which cover the storage, access and disclosure of your information.

Sale of business

In the event that this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchaser and their advisers and will be passed on to the new owners of the business.

Updating your details

If any of the information that you have provided to Ilanga changes (for example, if you change your email address, telephone number or name or if you wish to cancel your registration) please let us know the correct details by sending an email to ilanga@btinternet.com or by writing to Ilanga Property UK Limited, G22 Allen House, The Maltings, Station Road, Sawbridgeworth, CM21 9JX.

Your consent

By submitting your information you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also email you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

Because the Internet infrastructure is global the information you provide may be transferred to countries outside the European Economic Area that do not have similar data protection legislation during use as set out in this Policy. However, we have taken the steps outlined above to try to improve the security of your information.

How to contact Ilanga

We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please send an email to ilanga@btinternet.com.